New incident: Investigating
Engineers are investigating issues with a device in our Equinix SY1 facility, which may be affecting traffic in other Sydney facilities which traverse this device. Further updates will be provided as available.
Sep 16, 19:04 AEST
Regions - Sydney
Services - Network
Incident status: Monitoring
Engineers have identified the issue and are monitoring. This status will be updated with any further information regarding the situation if applicable.
Sep 16, 19:22 AEST
Incident status: Monitoring
A fix has been deployed which should have resolved connectivity those customers who continued to experience issues. We are actively monitoring the situation for any further changes.
If you continue to experience issues, or have any questions, feel free to open a support ticket via the MySAU portal or call us on 1300788862 (International, dial +61281158888)
Sep 16, 22:53 AEST
