Servers Australia Incident - Routing Issues - Sydney - 11 September 2020

  • Friday, 11th September, 2020
  • 02:55am

Incident resolved

No further issues specifically related to this maintenance have been reported.

Time posted

Sep 14, 14:06 AEST

Components affected

Operational Regions - Sydney

 

Operational Services - Network

 

 

Identified:

Engineers have identified the issue occurring and have escalated it to upstream providers to assist in resolving. Further details will be supplied when available

 

Posted 

 Sep 112020 - 06:38 AEST

 

Investigating:

Servers Australia are currently aware of possible routing issues affecting some of our network within the Sydney Region. This has been raised with our NOC team to investigate further

We hope to have additional details to provide soon

Posted  

Sep 112020 - 06:36 AEST

 

Monitoring:

Engineers are monitoring this situation for any further events or alarms after a path to an upstream provider experienced intermittent transmission interruptions.

Currently, routing in Sydney is stable via other upstream providers.

 

Posted  

Sep 112020 - 08:58 AEST

 

Identified:

Engineers have been alerted to similar reports re-occurring from earlier this morning.

We are investigating potential fixes that can be put in place.

 

Posted

Sep 112020 - 10:14 AEST

 

Update:

Engineers have identified reachability issues to some networks connected to IX that appear to be the root of this issue.

There have been no other issues relating to general routability of traffic.

Posted  

Sep 112020 - 10:58 AEST

 

Monitoring:

Engineers have established a direct bi-lat session with the affected IX peer and are monitoring further.

Posted 

Sep 112020 - 15:07 AEST

 

 

 

 

 

 
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